FAQs
Where are you located?
1
I moved to Nevada in 2023, and since the pandemic I've stayed remote — so all sessions are done over the phone. I'll be doing in-persons when I'm home in Hawai'i. Updates always come by email, so subscribe to stay informed. Aloha!
Exception to Hours?
2
Exceptions? Yup, I'll sometimes extend hours — just use the contact form or text my business number, 802-588-0227. No Sundays.
When should I book another appointment?
3
Whenever it's needed — things come up, and it's up to you. Standard wait time is about 1 month, to let things settle and play out. But if you need to book sooner, go ahead.
I think my friend should get a reading. Can he/ she sit in?
4
Nope. Having someone else present (even on speaker) takes too much energy to filter, so I don't allow it. If you'd like to gift a session to someone, please only do so if they're truly ready — otherwise kindly guide them to this site first so they know what to expect.
Go for it — I wholeheartedly encourage exploring other readers, healers, or therapists. That said, if we're actively working on a specific goal together, I recommend not overlapping energy work for that particular intention — too many chefs can muddy the recipe. Once our work is complete, wait at least 30 days before booking again elsewhere, so the energy has room to settle. Your path, your rules — always. 🌺
Please check my Terms & Policy page for full details.
Refund & Session Policy
My Commitment to You
As a solo practitioner offering Intuitive readings, energy healing, and metaphysical services, I value your trust and strive to provide meaningful experiences. Please review my policies below to ensure clarity and mutual respect.
Session Satisfaction Guarantee
You'll usually know within the first 5 minutes if my style is a vibe for you. I'll give you a few extra minutes to be sure — but if you're still not feeling it by the 8-minute mark, let me know and I'll end the session with a full refund. After that window, refunds can't be offered, as the energy exchange is considered complete.
Late & Missed Appointments
Late Arrivals: Your session will still end at the scheduled time to respect clients booked after you.
No-Show/Cancellations: I require 48 hours' notice for in-person cancellations and 24 for all others. Late cancellations or missed appointments (this includes not answering my call) will incur the full session fee.
Habitual Rescheduling: After one late cancellation or no-show (this includes not answering my call, text, or email on time — if I can't reach you or don't hear back, the spot isn't held) I reserve the right to decline future bookings & there will be no refund.
Non-Refundable Services
Due to the nature of my work, the following are final sale:
Pre-recorded readings (recordings I make & send to you), digital downloads, or ritual kits
Purchases of Energy Work or magical goods (oils, candles, talismans) — regardless of ‘results.’ Any magick, energy work, readings, or healings purchased come with a strict no guarantees clause—period. I’m confident in my craft, but some things the soul blocks for karmic reasons. The future’s fluid, situations shift, and free will rules—plus, a client’s imbalanced mental or emotional state can sway outcomes. That’s just how energy rolls.
Gift certificates or donation-based sessions. So do not purchase for someone who is not ready.
Physical Product Returns
No returns on products all sales final.
Note: Shipping costs are non-refundable, and you are responsible for return postage.
Disputes & Concerns
If you’re dissatisfied for any reason, please contact me directly by using the contact form or intuitiveguidancewithhannah@gmail.com
within 24 hours of your session. While I cannot reverse energetic exchanges, please note some sessions could be a process of days and I never guarantee.
Why These Policies?
Energy Integrity: Metaphysical work requires mutual focus—the 8-minute window allows you to honor your intuition while respecting my dedicated time.
Solo Practitioner Realities: As a one-person business, last-minute changes significantly impact my ability to serve others.
Clarity & Boundaries: These guidelines protect both of us, ensuring transparent and sacred exchanges.
Have questions? Email me at intuitiveguidancewithhannah@gmail.com
—I’m happy to clarify!
Thank you for honoring the energy, time, and intention behind my work
Legal Disclaimer: All content on this website, owned by Hannah of Spiritual Consultant Hawai’i (established 2013), is protected by copyright law. No text, images, quizzes, or other materials may be copied, reproduced, or distributed without Hannah’s express written permission. For permissions or inquiries, contact intuitiveguidancewithhannah@gmail.com. Unauthorized use is strictly prohibited and subject to legal action.